Frequently Asked Questions
Everything you need to know about our premium outdoor apparel.
What makes MuskOx flannels different from other brands?
Our flannels are engineered for the rugged outdoorsman, utilizing heavy-weight double-brushed cotton and reinforced stitching to ensure maximum durability and comfort without sacrificing style.
How do I determine the best fit for my build?
We offer a 'Modern Rugged' fit that provides room in the shoulders and chest while tapering slightly at the waist. Please refer to our comprehensive Size Guide located on each product page for specific measurements.
What is your return and exchange policy?
We offer a 30-day window for returns and exchanges. Items must be in their original, unwashed condition with tags attached. We provide a pre-paid shipping label for all domestic exchanges.
How should I care for my flannel to prevent shrinking?
To maintain the integrity of the fabric, we recommend washing in cold water with like colors and hanging to dry. If you prefer a dryer, use the lowest heat setting to minimize shrinkage.
Do you ship internationally?
Yes, we ship to most countries worldwide. Shipping rates and delivery times are calculated at checkout based on your location and selected shipping method.
When will my order be processed and shipped?
Orders typically ship within 1-2 business days. Once your package leaves our warehouse, you will receive a confirmation email with a tracking number to monitor its progress.